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Care providers- are you working towards or providing the Welsh language ‘Active offer’?

As part of our new inspection frameworks we will look at and report if a service is providing the Welsh language ‘Active offer’.

If you provide a care service we will consider and report on the Welsh language ‘Active offer’. This is where a service is provided in Welsh without someone asking for it.

We will report on the ‘Active offer’ along side the new inspection framework guidance. More information about how we inspect is available on the ‘Our inspections’ pages. More information about the ‘Active offer’ is available on our ‘More than just words’ page.

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