Passed on 18 January 2016, this Act will place service quality and improvement at the heart of regulation, strengthen protection for those who need it, and ensure services deliver high-quality care and support.
This Act supports the aims of the Social Services and Well-being (Wales) Act 2014 which enshrines the rights of people using care and support services into law.
What are the changes?
- How we register and inspect services will change.
- There will be a focus on securing improvement in the quality of care and support.
- There will be a greater focus on well-being outcomes for people using services.
- In 2017, the social care workforce regulator Care Council for Wales became Social Care Wales.
Our inspections will focus even more on how services make sure people’s well-being needs are met.
We will have increased powers to ensure we can take swifter, stronger action when we need to. The Act increases duties and responsibilities for everyone providing care and support and we are responding to these challenges to make sure we are all prepared for these changes.
We will work and collaborate closely with Social Care Wales to drive the continuous improvement of services.
Help for providers
A range of learning resources for providers have been developed, to give you an overview about the Act and how it will affect you. Visit the Information and Learning Hub (External link) to find out more.
Read frequently asked questions (External link) about the Act.
When will this happen?
The new system of service regulation and inspection will come into force in April 2018 and will be fully implemented and operational by April 2019.
We are working now to get ready for these changes.
Make sure you stay up-to-date with the latest changes by attending our regional provider events and subscribing to our newsletter.
Have your say on proposed changes to how you can apply for a DBS check
We want to hear your views about our proposed changes to how you can apply for a DBS check. To find out more about the changes and how you can feedback your views, please visit our ‘Proposed changes to how you can apply for DBS checks in relation to CSSIW applications or renewals’ page.